Negative Churn Calculator
Check whether expansion revenue outpaces churn.
NET MRR CHURN
-3.0%
Negative churn — base grows
Net churn = (churned − expansion MRR) ÷ starting MRR × 100. A negative value means expansion outpaces churn and your base grows on its own.
What is Negative Churn?
Negative churn happens when expansion revenue from existing customers more than offsets the revenue you lose to cancellations. It means your revenue base grows even with zero new customers.
Net churn = (churned MRR − expansion MRR) ÷ starting MRR × 100
How to read your result
- A negative result is the goal — expansion beats churn.
- Negative churn is a hallmark of best-in-class SaaS.
- Drive it with upsells, seat expansion, and usage-based pricing.
- It's the flip side of net revenue retention above 100%.
Frequently asked questions
What is negative churn?
When expansion revenue from your existing customers exceeds the revenue lost to churn, so your recurring revenue base grows even without adding new customers.
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