Feedback Sentiment
Paste any feedback and get an AI read on how the customer really feels.
Paste feedback and run AI analysis for a sentiment read that understands context, negation, and sarcasm.
What is Feedback Sentiment?
Sentiment analysis tells you how a customer really feels about your product. This tool uses AI to read the feedback in context — handling negation, sarcasm, and nuance — and returns a sentiment, a score, and the specific things the customer liked and disliked.
How to read your result
- AI classifies the feedback as positive, neutral, or negative with a −100 to +100 score.
- Unlike keyword matching, it understands negation (“not great”) and sarcasm.
- It pulls out the concrete things the customer liked and disliked.
- Great for quickly triaging reviews, support messages, and survey responses.
Frequently asked questions
Yes. It sends the text to an AI model (DeepSeek via OpenRouter) that reads it in context, so it handles negation and sarcasm far better than a simple keyword count.
The text is sent to the AI provider to generate the analysis and isn't saved by this tool. Avoid pasting sensitive or personal information.
Track this — and every customer signal — in one place
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